Below is a list of frequently asked questions. Should you have questions that are not covered here, please use the contact form on the “Contact Us” tab and a Wings associate will be more than happy to answer them!
- Where are you located and what are your hours?
- Wings Massage & Bodywork is located at Services are provided by appointment only. Please call to schedule an appointment, or to book one online.
- How can I schedule an appointment?
- To schedule an appointment, please book online (see first question) or call If we are with clients, please leave a message with your name and a phone number where you can be reached. We will return your call as quickly as possible.
- I am planning an event and would like to book your mobile services. How far in advance should I schedule an appointment?
- This will depend on the size of the event. If the event requires one massage therapist then minimal (2 days) advance notice is required (e.g. individual massage or body treatment). If the event requires multiple massage therapists, a minimum of ten days notice is required (e.g. bridal showers, spa themed parties etc.). Mobile services cannot be booked online, please contact Wings Massage & Bodywork at (508) 332-6522 to schedule mobile services.
- I have nut allergies. Do you use nut-free product so that I will be able to receive a massage without worry?
- Yes. Wings uses only the highest quality vegan massage oils and lotions that are nut-free, paraben-free, hypo-allergenic and certified organic. Special care and consideration is given to all allergies. Your therapist will work with you to ensure that your massage is safe to you. Prior to your first massage or bodywork/treatment session, you will be asked to complete an Intake Form. It is critical that you divulge any and all nut or other allergies on this form.
- Why do I need to complete an Intake Form?
- Massage Intake forms are completed prior to your first bodywork session and are critical in that they convey to the therapist useful information that provides a starting point to your treatment. The information collected includes medications you may be taking, previous injuries and/or surgeries, as well as medical conditions that need to be considered when planning your treatment. Your therapist will review the completed intake form carefully in order to determine the best treatment for your specific case. Intake forms are kept strictly confidential and are secured and locked away. Please remember that the main objective of the massage treatment intake form is to make it possible for Wings to provide you with a customized massage treatment experience with the best possible results.
- How frequently should I get a massage?
- Wings recommends getting a massage once a month. Some clients who experience chronic pain, are being treated for a specific condition. or are using massage as part of their wellness regimine receive massage more frequently – i.e. weekly or bi-weekly. Those who enjoy a massage on a more regular basis, realize the health benefits of making massage a part of their overall wellness routine. Wings offers discounted series packages for massages and body treatments. Series packages may be purchased online or from the Wings office in person. To purchase online
- Do I need to be completely disrobed in order to receive a massage?
- Whether you disrobe completely or not is up to you. Some clients prefer to keep their underwear on, whereas others disrobe completely. This is a personal choice that only you can and should make. Please be aware that you will be covered by sheets and blankets at all times. Your therapist will uncover only one body area at a time. Proper draping technique is always practiced in order to ensure your comfort and privacy and to protect the professional boundaries between client and therapist.
- What type of massage should I get?
- The type of massage you choose depends on your needs and goals for the session. Please consult the Services tab as there is a brief description of the benefits of each massage type or body treatment offered at Wings.
- What if I want a mix of modalities or body treatments?
- At Wings, we will customize your therapeutic treatment session to meet your needs. If you would like a blend of modalities and treatments just ask and we will work with you to deliver the service you want.
- When should I not seek a massage?
- ‘Local’ contraindications are conditions involving a pathology related illness/disease or an acute injury. These conditions do not mean that massage must be avoided but that caution must be exercised and the massage adapted to the condition. Some common ‘local’ contraindications include, but are not limited to: Abnormal lumps, Acne Vulgaris, athlete’s foot, blisters, bruises, Carpal Tunnel Syndrome, Colitis, Crohn’s Disease, Cystitis (Baker’s and sebaceous), Decubitus Ulcers, Gouty Arthritis, Graves’ Disease, hernia, Hyper and Hypothyroidism, infectious diseases, Irritable Bowel Syndrome, local inflammation, open wounds, Phlebitis, poison ivy – oak – sumac, Shingles, swollen lymph glands, ulcers, unhealed burns (sunburn if not widespread), Varicose Veins, and warts.
The following conditions will require a medical doctors clearance: Acromegaly, Aneurysm, Atherosclerosis, Burns, Cancer, Cerebrovascular accident, Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, Coronary Artery Disease, Hemophelia, Hodgkin’s Disease, Kidney Stones, Leukemia, Myasthenia Gravis, Nephrosis, Peritonitis, Polycystic Kidney Disease, and Uremia.
Conditions where massage must absolutely be avoided are called ‘Absolute’ contraindications to massage. Giving a massage to someone who has an absolute contraindication can result in serious health risks for the client and/or the therapist. Not all absolute contraindications are permanent; meaning you may have a condition where, once cleared, you can receive a massage. These conditions are typically illnesses such as viral infections. Some conditions are permanent and unfortunately clients with these such conditions will not be able to receive massage. In either case, as long as the condition is in an acute stage, you will not be able to receive massage therapy.
The following is a list of common, but temporary, absolute contraindications for massage: Chickenpox, Contact Dermatitis (if wide spread), diarrhea (if due to infection), fever, German Measles, Gout (during acute phase), Hepatitis, Hives, High Blood Pressure (unless controlled by medication, diet or exercise) Influenza (the flu), lice, Lupus (during a flare up), measles, Mononucleosis (mono), Mumps, Pneumonia, Ringworm, recent injuries or surgeries, Scabies, and Tonsillitis. This list is not definitive, but a list of the more common conditions that are absolute contraindications. These are all temporary conditions that once they have cleared, you should be able to receive a massage.
PLEASE NOTE: Massage Therapists are not doctors and therefore are not trained to diagnose. The discovery of contraindicating conditions will come from disclosure by the client on the Medical Intake Form or in pre-session consultation.
- What if I don’t like having my feet (or other body part) touched? Can I pick and choose which areas the therapist will work on?
- Absolutely. Prior to the start of your massage, your therapist will ask whether there are any areas that you would like him/her to focus more on or to avoid. If you feel uncomfortable having a specific area of your body (e.g. feet, abdomen) massaged, you need only voice this. Remember, your massage will be always be customized according to your wishes/needs.